Privacy Policy
Last Updated: September 5, 2026
Control Alt Recover ("we," "us," or "our"), operated by Cale Corbett, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (controlaltrecover.com), use our diagnostic tools, or purchase our products and services.
1. Information We Collect
We collect information that you provide directly to us, as well as technical data automatically collected when you navigate our site.
- Contact and Profile Information: Name, email address, job title, company name, and phone number when you submit an inquiry, book a diagnostic, or subscribe to updates.
- Diagnostic and Assessment Submissions: Information you provide when completing our diagnostic instruments (such as the Decision Rights Scan, Drift Checklist, or Executive Diagnostic intake), including initiative scope, organizational challenges, and operational details.
- Billing and Transaction Details: Payment information processed securely by our third-party payment providers (including Stripe and Stan Store). We do not store raw credit card numbers or sensitive financial authentication credentials on our servers.
- Usage and Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and standard web log metrics collected via cookies and analytics tools.
2. How We Use Your Information
We use the collected information for specific, legitimate business purposes, including:
- Delivering purchased digital products, including the Strategy Alignment Playbook and Field Guide downloads.
- Conducting scheduled diagnostic reviews, Signal Checks, and leadership coaching sessions.
- Processing transactions, sending order confirmations, and providing invoice receipts.
- Responding to your inquiries, support questions, and feedback.
- Improving our diagnostic frameworks, website performance, and user experience.
- Complying with applicable legal, accounting, and regulatory requirements.
3. Sharing and Third-Party Disclosures
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only with trusted service providers that help us operate our business:
- Payment Processors: Stripe and Stan Store for secure payment processing and billing.
- Email and Infrastructure: Resend for transactional email delivery; Cloudflare for website hosting, DNS, security, and structured data storage.
- Analytics: Privacy-conscious analytics tools to understand site traffic and usage patterns.
- Legal Compliance: We may disclose information if required to do so by law, subpoena, or to protect the safety, rights, and property of Control Alt Recover, our clients, or the public.
4. Data Security and Retention
We maintain industry-standard administrative and technical safeguards to protect your personal information against unauthorized access, loss, or alteration. We retain personal information only for as long as necessary to fulfill the purposes described in this policy, support active client engagements, and satisfy legal or reporting requirements.
5. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws (such as GDPR or CCPA/CPRA) regarding your personal data, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal recordkeeping obligations.
- Opt out of non-essential communications at any time using the unsubscribe link in emails or contacting us directly.
6. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Contact: hello@controlaltrecover.com